Where this trade is actually judged — which is rarely where its owner is looking.
Restaurants & cafés
A reservation platform, two delivery apps and the local review site that decides a Friday night.
10Platforms particular to this trade
8Read for every business
Whatever you sell, somebody has an opinion about you in these eight.
8Themes counted, not characterised
How often each is raised, on how many separate platforms, and whether the recent half is worse than the older half.
Read where this trade is judged.
These are the sources the researcher plans a run from, read at the moment this page was rendered. If the crawler stops reading one, it leaves this list the same day — which is the difference between a source list and a marketing page somebody typed.
Read a full sampleWhere an issue reads
Particular to restaurants and cafes
YelpTripadvisorOpenTableResyTheForkDoorDashUber EatsGrubhubZomatoHappyCow
And for every business, whatever it sells
Google Business ProfileTrustpilotFacebook recommendationsBetter Business BureauRedditNextdoorIndeedGlassdoor
Why some of these are not review sites
- OpenTable — verified-diner reviews, and the reservation channel itself
- DoorDash — delivery ratings are a different customer having a different experience, and are usually worse
- HappyCow — vegetarian and vegan visibility, a real demand segment
What it counts
The same complaint on three sites is a different fact
Food quality
Taste, freshness, temperature, cooking
Service speedWaiting, kitchen times, table turnover
StaffAttitude, attentiveness, knowledge, handling complaints
HygieneCleanliness of room, table, cutlery, toilets
And 4 more in every issue: atmosphere, portion and menu, value and pricing, booking and delivery.
24 issues about restaurants and cafes
Yours specifically — no benchmarks, no industry averages, no filler. $490 for the year, and the first one is written the day you sign up.